Skins Cosmetics, a luxury beauty retailer

Product page

Overview

What

Skins Cosmetics, a luxury beauty retailer, asked me to redesign their Product Detail Page (PDP). The goal was to improve usability while reinforcing the brand’s premium experience.

The PDP plays a critical role in the e-commerce funnel, bridging product discovery and purchase decision. The primary business goal was to increase conversion rate and reduce drop-offs on the product page.

A preview workshop with stakeholders highlighted the need for a PDP that felt both inspiring and conversion-friendly, while staying consistent with the brand identity.

Why

The existing PDP didn’t fully support user needs or brand positioning:

  • Visual hierarchy issues made it hard for users to navigate product imagery and details, increasing cognitive load and slowing decision-making.

  • Key decision factors like stock status, pricing, and USPs were not prominent enough, leading to friction in the purchase journey and likely contributing to hesitation and abandoned purchases.

  • The design lacked brand emphasis in moments where Skins Cosmetics could differentiate itself from competitors, reducing trust and perceived value.

The redesign aimed to:

  • Provide clarity and ease of use to streamline product evaluation and purchase and reduce friction in the path to purchase.

  • Strengthen the premium brand perception through refined structure and visuals, supporting higher perceived product value.

  • Highlight USPs (previously underrepresented) to drive purchase decisions, build trust, and increase conversion.

How

I took a mobile-first approach, reflecting how most customers browse and shop, ensuring an optimized mobile commerce (m-commerce) experience.

  • Workshop synthesis – Extracted key insights and priorities from stakeholder discussions.

  • Exploration with examples – Applied the redesign process to two different products to test consistency and flexibility.

  • Design iterations – Built initial versions using existing graphic elements, refining layout for clarity and brand alignment. I utilized Figma’s components, variants, and auto-layout features to create a flexible design system that could adapt across products.

  • Focus areas – Optimized the PDP around:

    • Product imagery hierarchy for better engagement.

    • Brand emphasis to reinforce identity.

    • Stock status & pricing made clear and easy to scan, following e-commerce best practices by prioritizing key decision-making information above the fold.

    • Navigation improvements for smoother interaction.

    • USPs visibility to support purchase confidence and reduce uncertainty during decision-making.

Result

  • The result was a structured, functional, and visually refined PDP that simplifies the buying process while amplifying the brand experience.

  • By improving visual hierarchy, prioritizing key decision-making information, and reinforcing trust elements, the design reduces friction and supports fast, confident decision-making.

  • From an e-commerce perspective, this approach is expected to increase conversion rate, improve add-to-cart interactions, and reduce drop-offs along the purchase journey.

  • Success would be measured through metrics such as conversion rate, add-to-cart rate, and user interaction with key elements like CTAs and product imagery.

Categories

UX

Role

UX/UI Designer

Product page

Overview

What

Skins Cosmetics, a luxury beauty retailer, asked me to redesign their Product Detail Page (PDP). The goal was to improve usability while reinforcing the brand’s premium experience.

The PDP plays a critical role in the e-commerce funnel, bridging product discovery and purchase decision. The primary business goal was to increase conversion rate and reduce drop-offs on the product page.

A preview workshop with stakeholders highlighted the need for a PDP that felt both inspiring and conversion-friendly, while staying consistent with the brand identity.

Why

The existing PDP didn’t fully support user needs or brand positioning:

  • Visual hierarchy issues made it hard for users to navigate product imagery and details, increasing cognitive load and slowing decision-making.

  • Key decision factors like stock status, pricing, and USPs were not prominent enough, leading to friction in the purchase journey and likely contributing to hesitation and abandoned purchases.

  • The design lacked brand emphasis in moments where Skins Cosmetics could differentiate itself from competitors, reducing trust and perceived value.

The redesign aimed to:

  • Provide clarity and ease of use to streamline product evaluation and purchase and reduce friction in the path to purchase.

  • Strengthen the premium brand perception through refined structure and visuals, supporting higher perceived product value.

  • Highlight USPs (previously underrepresented) to drive purchase decisions, build trust, and increase conversion.

How

I took a mobile-first approach, reflecting how most customers browse and shop, ensuring an optimized mobile commerce (m-commerce) experience.

  • Workshop synthesis – Extracted key insights and priorities from stakeholder discussions.

  • Exploration with examples – Applied the redesign process to two different products to test consistency and flexibility.

  • Design iterations – Built initial versions using existing graphic elements, refining layout for clarity and brand alignment. I utilized Figma’s components, variants, and auto-layout features to create a flexible design system that could adapt across products.

  • Focus areas – Optimized the PDP around:

    • Product imagery hierarchy for better engagement.

    • Brand emphasis to reinforce identity.

    • Stock status & pricing made clear and easy to scan, following e-commerce best practices by prioritizing key decision-making information above the fold.

    • Navigation improvements for smoother interaction.

    • USPs visibility to support purchase confidence and reduce uncertainty during decision-making.

Result

  • The result was a structured, functional, and visually refined PDP that simplifies the buying process while amplifying the brand experience.

  • By improving visual hierarchy, prioritizing key decision-making information, and reinforcing trust elements, the design reduces friction and supports fast, confident decision-making.

  • From an e-commerce perspective, this approach is expected to increase conversion rate, improve add-to-cart interactions, and reduce drop-offs along the purchase journey.

  • Success would be measured through metrics such as conversion rate, add-to-cart rate, and user interaction with key elements like CTAs and product imagery.

Categories

UX

Role

UX/UI Designer

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